Q&A Summary
25 Questions & 24 Answers
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Scott Townsend
from Baton Rouge, LA asked:
November 4, 2024
Do you have a magnetic base for the light?
1 Answer
Unfortunately that fixture is not available with a magnetic base. The item below does come with a magnetic base. Thank you for your inquiry!
https://www.earthtechproducts.com/magnetic-base-solar-marine-beacon-light.html
Submitted by: Earthtech Products on November 6, 2024

Answer
Fars
from OH asked:
November 4, 2024
Is the condition new or manufactured or other?
1 Answer
Everything we sell is brand new. Thank you for your inquiry!
Submitted by: Earthtech Products on November 6, 2024

Answer
John Minter
from NC asked:
October 26, 2024
I ordered one of these and was trying to get it installed. My electrician said that this transfer switch is only rated for 120v. Is that correct? He said it wouldn't be able to handle my well or septic pump.
1 Answer
You must select the correct model from the pull down menu to purchase the unit that can output 240V (306A). Thank you for your inquiry!
Submitted by: Earthtech Products on October 28, 2024

Answer
Dustin
from Effingham , IL asked:
October 26, 2024
Is the extra battery port backwards compatible like say using a delta pro as extra battery or other ecoflow products for extra battery?
1 Answer
No, you cannot use previous gen expansion batteries with the DPU. You can use 2x Delta Pro units and the hub to connect to the Smart Home Panel 2 alongside the DPU. Thank you for your inquiry!
Submitted by: Earthtech Products on October 28, 2024

Answer
James
from Goldendale, WA. asked:
October 26, 2024
Does the 306A transfer switch work with the Delta pro 3.
1 Answer
The unit with the Manual Transfer Switch can be found by "Clicking Here". Thank you for your inquiry! 
Submitted by: Earthtech Products on October 28, 2024

Answer
James
from Goldendale, WA. asked:
October 26, 2024
Will the 306A transfer switch work with 1 Delta pro
1 Answer
No, you would require the model that states for (1) Delta Pro (306A1). Thank you for your inquiry!
Submitted by: Earthtech Products on October 28, 2024

Answer
Elaine Seals
from franklinton, LA asked:
October 25, 2024
does the cords come with this
1 Answer
Yes, it includes the following:


•  (1) Jackery Explorer 2000 Plus
•  (1) Car Charge Cable
•  (1) AC Charge Cable
•  (1) DC7909 to DC8020 Adapter
•  (1) User Manual
•  (2) Jackery SolarSaga 200W Solar Panel with Extension
•  (1) Jackery Battery Pack 2000 Plus Expansion

Thank you!

Submitted by: Earthtech Products on October 28, 2024

Answer
Daniel Osterberg
from Newberg, Oregon asked:
October 25, 2024
Does this combo include 3 batteries?
1 Answer
Yes, it does indeed! Thank you!
Submitted by: Earthtech Products on October 28, 2024

Answer
Rod
from NC asked:
October 25, 2024
During a power outage can the units be charged simultaneously while supplying the house.  My intent is to connect a portable generator during the day while I run HVAC but only battery power during the night.  My concern is that I need cleaner power than my portable generator can provide to support variable drive HVAC unit.


1 Answer
Yes, you can recharge while outputting power. Thank you!
Submitted by: Earthtech Products on October 28, 2024

Answer
Bob
from Texas asked:
October 25, 2024
Discontinued permanent? Not available in the future or just out of stock?
1 Answer
The Delta Pro is still in stock but the Dual Fuel has been discontinued and replaced with the Ecoflow SG4000 Dual Fuel Generator. Thank you for your inquiry! 
Submitted by: Earthtech Products on October 28, 2024

Answer
charles prince
from AR asked:
October 22, 2024
What is the lowest temperature and the micros the pump pulls down to? ty



Answer
Russell Suda
from Custer, South Dakota asked:
October 15, 2024
Can EcoFlow 4G Network Dongle PPS - Delta Pro Ultra be used with a laptop or only accessed with a "smart" phone?
1 Answer
The Dongle cannot be used with a laptop and can only be accessed from a Smart Phone. Thank you for your inquiry!
Submitted by: Earthtech Products on October 18, 2024

Answer
Paul
from Folsom, CA asked:
October 13, 2024

Is the 400W Fold-able Solar Panel made by EcoFlow?

1 Answer
Yes, the Solar Panel in this kit is manufactured by EcoFlow. Thank you for your inquiry!
Submitted by: Earthtech Products on October 16, 2024

Answer
Brian
from Milford, Pa asked:
October 5, 2024
Is the Ecoflow Delta Pro Ultra new or used?
1 Answer
Everything we sell including the Ecoflow Delta Pro Ultra are brand new. Thank you for your inquiry!
Submitted by: Earthtech Products on October 7, 2024

Answer
Mike Skopec
from Harrison Idaho asked:
September 29, 2024
How many circuits does this cover ?
1 Answer
The Home Power Panel allows you to connect up to 12 circuits. Thank you for your inquiry!
Submitted by: Earthtech Products on September 30, 2024

Answer
Jim
from California asked:
September 27, 2024
How many charge cycles can I expect to get out of these batteries?
1 Answer
You will get 3500 cycles to 80% capacity with the batteries for the Delta Pro Ultra. 
Submitted by: Earthtech Products on September 27, 2024

Answer
Lawrence Lawson
from Nebraska asked:
September 26, 2024
Can I use a expansion battery with this
1 Answer
Yes, you can use up to 6 of the expansion batteries linked below with the F3800. Thank you for your inquiry!

https://www.earthtechproducts.com/anker-solix-f3800-extra-battery.html

Submitted by: Earthtech Products on September 26, 2024

Answer
Manny
from Cincinnati, OH asked:
September 24, 2024
Are these the proper cables to use with the EcoFlow Delta Pro Ultra System and the 400 watt EcoFlow solar panels (both ridged and portable types)? And what kind of additional connectors are needed to connect up to four of the solar panels together?
1 Answer
Yes, this cable is perfect for the 400W panels paired with the Delta Pro Ultra. These panels can be set up in series when connecting to the HVP input on the Delta Pro Ultra. So no additional cables would be required. Thank you! 
Submitted by: Earthtech Products on September 25, 2024

Answer
Mark H
from West coast asked:
September 17, 2024
What are the dimensions of the replacement battery?


1 Answer
The dimensions of the replacement battery are 13" x 6.8" x 8.7". Thank you for you inquiry!
Submitted by: Earthtech Products on September 17, 2024

Answer
Kevin Gelzinis
from Canby, Oregon asked:
September 16, 2024
Does this come with a cord so that it can be charged from a generator?
1 Answer
The Generator Adapter Cord is sold separately and can be found at the link below. Thank you for your inquiry!

https://www.earthtechproducts.com/ecoflow-ac-generator-charging-adapter.html

Submitted by: Earthtech Products on September 17, 2024

Answer
angelo
from new castle del asked:
September 16, 2024
Hello what is the warranty on this item

Thanks

1 Answer
The battery has a 5 year warranty when registered on EcoFlows website. Thank you for your inquiry!
Submitted by: Earthtech Products on September 16, 2024

Answer
Jonathan
from Huntsville, AL asked:
September 12, 2024
Can you connect more than one solar panel to a Solix F3800 and if so, how many can you connect to reduce charging time?
1 Answer
The Anker SOLIX F3800 can accept up 2400 watts of solar (1200W per input) however it can only accept 60 volts per input. If you were to have 2x 400W Solar Panels you could either connect one to each solar input or have them connected in parallel using the included branch connectors going into just one of the solar inputs. Thank you for your inquiry!
Submitted by: Earthtech Products on September 12, 2024

Answer
Victor Roman
from FL asked:
September 10, 2024
Can these also be used with the Delta pro ultra as well?
1 Answer
Yes they can! The Delta Pro Ultra can accept up to 5600 watts of solar so they would be a perfect fit. Thank you for your inquiry!
Submitted by: Earthtech Products on September 10, 2024

Answer
Scott
from Bristol VA asked:
September 1, 2024
Is the transfer switch 306A or 306A1. I need it for 2 delta pros together?
1 Answer
When connecting 2 Delta Pros you would need the 306A. If you were using just one Delta Pro you would use the 306A1. Thank you for your inquiry!
Submitted by: Earthtech Products on September 4, 2024

Answer
Beth
from Anderson, SC asked:
August 17, 2024
Does it come with a cart or trolley?
1 Answer
The Delta 2 does does not have a cart or trolley and weighs in at just 27 pounds. The solar panel does fold up and includes a carrying case with a handle. Thank you for your inquiry!
Submitted by: Earthtech Products on August 19, 2024

Answer