Q&A Summary
25 Questions & 25 Answers
Ask a Question
Dan
from Greensboro, NC asked:
January 12, 2025
Do these lights come with what is needed to mount them? If not, what type of mounting bracket is needed? I can see from the picture how the solar panel is mounted, but the top of the lights is not shown. Thanks.
1 Answer
These lights come with everything needed. The lights come with a mounting plate that the light slide onto. The user manual is located in the Specifications tab for full installation details. Thank you for your inquiry!
Submitted by: Earthtech Products on January 13, 2025

Answer
Bruce Meyer
from rolla mo. asked:
January 6, 2025
Can you charge using your vehicle battery?
1 Answer
Yes, it includes a car charging adapter. Thank you for your inquiry!
Submitted by: Earthtech Products on January 7, 2025

Answer
JV
from Tampa Fl asked:
January 6, 2025
Is the white S6LS a bright/cool white or a warm white?
1 Answer
These fixtures output a cool white color temperature. Thank you for your inquiry!
Submitted by: Earthtech Products on January 7, 2025

Answer
Nick Sabold
from York PA asked:
December 30, 2024
Does all wire come with the kit or what special wire should we purchase?


1 Answer
The kit includes all the wire needed to set up and install the system. Longer cables would be available if needed. Thank you for your inquiry!
Submitted by: Earthtech Products on December 30, 2024

Answer
Brian
from Ontario California asked:
December 24, 2024
Is this refurbished?
1 Answer
We do not offer any refurbished/open box items at all. Thank you for your inquiry! 
Submitted by: Earthtech Products on December 26, 2024

Answer
James pleak
from Bella vista arkansas asked:
December 20, 2024
I cant find measurements and weight. Where can I get them .   
1 Answer
All of that information can be found in the Specifications tab on the product page. Thank you for your inquiry!
Submitted by: Earthtech Products on December 26, 2024

Answer
LaVerne Dale Loranger
from CotoDe Caza, Calif. asked:
December 18, 2024
What replacement battery do I need for my triple lamppost


1 Answer
The replacement battery for this fixture is the GS32V30 linked below. Each head requires 4 of the packs. Thank you for your inquiry!
https://www.earthtechproducts.com/gama-sonic-battery-gs97-103-104.html
Submitted by: Earthtech Products on December 19, 2024

Answer
Gary Whitson
from Weaverville N C asked:
December 13, 2024
Does connecting cord come with this battery?
1 Answer
Yes, it does indeed! Thank you for your inquiry!
Submitted by: Earthtech Products on December 13, 2024

Answer
Antoinette
from LI NY asked:
December 9, 2024
Hi is the sand between glass or plastic?
1 Answer
The sand is between glass. Thank you for your inquiry!
Submitted by: Earthtech Products on December 9, 2024

Answer
Tom
from Johnstown, PA asked:
December 7, 2024
Which double voltage hub do I need to connect two Delta pro's to a manual transfer switch?
1 Answer
You would require the EcoFlow Double Voltage Hub for Delta Pro. Thank you and have a nice day!
Submitted by: Earthtech Products on December 8, 2024

Answer
Tom
from Fl asked:
December 7, 2024
How fast is shipping on Ecoflow Delta 2?
1 Answer
Typically, orders arrive within 3-5 business days or so.  Thank you for your inquiry! 
Submitted by: Earthtech Products on December 8, 2024

Answer
James R Davis
from Tx asked:
December 4, 2024
Do all ecoflow warranties apply, thanks
1 Answer
We are an authorized reseller so you will be fully covered under the manufacturers warranty. Thank you for your inquiry!
Submitted by: Earthtech Products on December 4, 2024

Answer
thomas lokers
from las vegas nv asked:
November 30, 2024
is the ecoflow delta max bag EMP shielded
1 Answer
No, the bag is just meant to prevent dusk and scratches. Thank you for your inquiry!
Submitted by: Earthtech Products on December 4, 2024

Answer
Randall D Holycross
from WA asked:
November 23, 2024
Does the kit come with DC and AC charge cables?
1 Answer
Each Delta Pro 3 comes with an AC Charging Cable but there are no DC Charging Cables included. The DC Solar Charging Cable comes with the EcoFlow Portable Solar Panels. Thank you for you inquiry!
Submitted by: Earthtech Products on November 26, 2024

Answer
Nate
from USA asked:
November 21, 2024
The specs say that the dimensions are "67.8" x 44.6" x 1.38" inches."  Is that the size of each panel?
1 Answer
Yes, those are the dimensions for each panel. Thank you for your inquiry!
Submitted by: Earthtech Products on November 21, 2024

Answer
Dan Pianetto
from IL asked:
November 15, 2024
How long does it take to charge in good sunlight?
1 Answer
With the two solar panels included with the kit it would take 12-13 hours to fully charge from completely empty. The unit can take up to 2400 watts of solar so the more solar you added the quicker it would charge. Thank you for your inquiry!
Submitted by: Earthtech Products on November 19, 2024

Answer
Karen Hinchman
from Indianapolis, Indiana asked:
November 8, 2024
Does the wire from the panel run to this hub or is something else needed for manual transfer?
1 Answer
The Generator Cord linked below would be used to connect the Hub to the 50Amp Transfer Switch. Thank you for your inquiry!
https://www.earthtechproducts.com/50-amp-nema-14-50p-to-ss2-50r-cord.html
Submitted by: Earthtech Products on November 8, 2024

Answer
Scott Townsend
from Baton Rouge, LA asked:
November 4, 2024
Do you have a magnetic base for the light?
1 Answer
Unfortunately that fixture is not available with a magnetic base. The item below does come with a magnetic base. Thank you for your inquiry!
https://www.earthtechproducts.com/magnetic-base-solar-marine-beacon-light.html
Submitted by: Earthtech Products on November 6, 2024

Answer
Fars
from OH asked:
November 4, 2024
Is the condition new or manufactured or other?
1 Answer
Everything we sell is brand new. Thank you for your inquiry!
Submitted by: Earthtech Products on November 6, 2024

Answer
John Minter
from NC asked:
October 26, 2024
I ordered one of these and was trying to get it installed. My electrician said that this transfer switch is only rated for 120v. Is that correct? He said it wouldn't be able to handle my well or septic pump.
1 Answer
You must select the correct model from the pull down menu to purchase the unit that can output 240V (306A). Thank you for your inquiry!
Submitted by: Earthtech Products on October 28, 2024

Answer
Dustin
from Effingham , IL asked:
October 26, 2024
Is the extra battery port backwards compatible like say using a delta pro as extra battery or other ecoflow products for extra battery?
1 Answer
No, you cannot use previous gen expansion batteries with the DPU. You can use 2x Delta Pro units and the hub to connect to the Smart Home Panel 2 alongside the DPU. Thank you for your inquiry!
Submitted by: Earthtech Products on October 28, 2024

Answer
James
from Goldendale, WA. asked:
October 26, 2024
Does the 306A transfer switch work with the Delta pro 3.
1 Answer
The unit with the Manual Transfer Switch can be found by "Clicking Here". Thank you for your inquiry! 
Submitted by: Earthtech Products on October 28, 2024

Answer
James
from Goldendale, WA. asked:
October 26, 2024
Will the 306A transfer switch work with 1 Delta pro
1 Answer
No, you would require the model that states for (1) Delta Pro (306A1). Thank you for your inquiry!
Submitted by: Earthtech Products on October 28, 2024

Answer
Elaine Seals
from franklinton, LA asked:
October 25, 2024
does the cords come with this
1 Answer
Yes, it includes the following:


•  (1) Jackery Explorer 2000 Plus
•  (1) Car Charge Cable
•  (1) AC Charge Cable
•  (1) DC7909 to DC8020 Adapter
•  (1) User Manual
•  (2) Jackery SolarSaga 200W Solar Panel with Extension
•  (1) Jackery Battery Pack 2000 Plus Expansion

Thank you!

Submitted by: Earthtech Products on October 28, 2024

Answer
Daniel Osterberg
from Newberg, Oregon asked:
October 25, 2024
Does this combo include 3 batteries?
1 Answer
Yes, it does indeed! Thank you!
Submitted by: Earthtech Products on October 28, 2024

Answer